For 24/7 support please call the on-call dispatch at (701) 389-9672.

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Privacy Policy

Last updated: 02/09/2026

1. Who We Are

This Privacy Policy applies to Rossco Hook Line and Sling (“we,” “us,” or “our”). Our website is https://hooklineandsling.com.

We use third-party platforms, including GoHighLevel (Plains.IO), to manage customer communications, appointment scheduling, and messaging.

2. Information We Collect

We may collect the following information when you interact with our website or services:

  • Contact information such as name, phone number, email address

  • Appointment and inquiry details submitted through our contact forms

  • Technical data including IP address, browser type, and device information

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and schedule or manage appointments

  • Send transactional SMS messages such as appointment confirmations, reminders, and rescheduling notices

  • Improve our services and customer experience

We do not sell your personal information.

4. SMS Messaging & Consent

By submitting your phone number through our website forms, you consent to receive SMS messages from Rossco Hook Line and Sling related to your appointment or inquiry.

  • Message frequency varies

  • Message and data rates may apply

  • Consent is not a condition of purchase

  • You may reply STOP at any time to unsubscribe

  • You may reply HELP for assistance

5. Sharing & Disclosure

We may share your information with trusted service providers who assist us in operating our business, including CRM and messaging platforms such as GoHighLevel (Plains.IO). These providers process data only on our behalf and under contractual obligations.

We may also disclose information if required by law.

6. Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile information may only be shared with service providers who assist in delivering communications on our behalf and who are contractually obligated to protect user data.

7. Cookies & Tracking

We may use cookies and analytics tools (such as Google Analytics) to understand website usage and improve performance. You may control cookies through your browser settings.

8. Data Retention

We retain personal information only as long as necessary to fulfill customer communications or legal obligations. You may request deletion at any time.

9. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

10. Your Rights

You may request to:

  • Access, correct, or delete your personal information

  • Opt out of SMS or other communications

To make a request, contact us at:
info@hooklineandsling.com

11. Contact Us

Rossco Hook Line and Sling
410 74th Street Southeast,
Minot, ND 58701
701-389-9672
info@hooklineandsling.com